Frequently Asked Questions
How much will my repair cost?
This depends on fault, however we charge £35 for diagnosis (if we can diagnose with 100% certainty, if not it's free & we will walk away).
The diagnosis charge is taken off of our standard charge not added too! So you will either pay our standard labour which includes all labour, all visits & diagnosis or you will pay just the diagnosis charge.
What are my payment options?
We accept most payment types with our new Chip & Pin plus Cheques, BACs & Paypal.
What if my machine is not viable to repair?
If your Appliance is not worth fixing we only charge for diagnosis, which is £35.
Washing Machine doesn't drain?
Please first check your drainage filter on the bottom of the washer. There could be debris such as coins stuck which can cause malfunction. If there is no blockage or the problems still persist when removed call Appliance Repairman and we will come and get your machine draining again.
Washing Machine isn't spinning?
Are there only one or two items in the machine? With modern technology, some machines do not spin with lighter loads or if overloaded. Please try with additional items or less first and if the problem continues please call Appliance Repairman
Oven is not working?
Is the clock flashing? If so, please set the time of day on the clock and/or change the settings to manual. This is a common problem that is easily fixed. If however, the problem persists please call Appliance Repairman
Dishwasher does not drain!
Please check the drain for any blockages. If there is no blockage or the problems still persist when removed, call Appliance Repairman for guaranteed, speedy repairs.
Electric hob is not working
Check if the light is on at the power source. If it is not there may be a problem with the consumer unit and the switch is tripped. Reset & see if working. If not call Appliance repairman.
Who, When, What, Why & Where
Who : Appliance Repairman (ARM)(Richard Saupe & Paul Davies) your local repairer.
When : Founded in 2001 by Richard & joined by Paul in 2008.
What : We supply you with expert knowledge & labour to repair a range of your domestic appliances.
Why : Trained (In house & Accredited Courses) & Experienced by Completing over 50,000 repairs @ 99% success!
Where : We operate ARM From Colchester Office but cover up to 25 miles surrounding.
Call Freephone 0800 44 88 999
Open Monday - Saturday 7am - 7pm Email
Client Services
18 St Andrews Ave, Colchester, Essex CO4 3AP
0800 44 88 999
